2026.05-w1
May 13, 2026
update
Improved search results, a faster and smarter AI assistant, a more reliable Chat Centre, and a range of Admin portal improvements.
Search Search results are smarter and now highlight matching words as you type
AI Assistant Faster responses and improved accuracy across all AI-powered features
Chat Centre File uploads more reliable; enquiry details now appear automatically in chat
Admin New in-Admin support form, image display fixes, and campaign improvements
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2026.04
Apr 30, 2026
feature
Multilingual search, AI enhancements, drag-and-drop menu management, and a wave of Admin portal improvements to help you work faster.
Search Country & city search now works in English and Chinese
AI Improved response quality with upgraded Gemini embeddings
Admin Drag & drop menus, smarter managed services, new release notes widget
Promotions Indefinite promotions now fully supported
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2026.04
Apr 6, 2026
update
The Admin Portal may be unavailable for ~30 minutes on April 6, 2026 at 1:00 AM GMT+1. WeChat mini-program unaffected.
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2026.01
Jan 15, 2026
feature
Managed service hours, concurrent booking integration, centralized chat centre, and personalized reports.
Service hours Real-time balance & usage tracking
Concurrent Bookings inside the platform
Chat Centre All client conversations, one inbox
Reports Bespoke parameters per account
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2025.10
Oct 1, 2025
feature
Next-generation data dashboards, direct video upload, and detailed building floor plan views for the Mini Program.
Dashboards Smarter classification, faster analysis
Video Native uploads, no Channels detour
Floor plans Building-level detail view
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2025.07
Jul 1, 2025
feature
New contact features, video uploads, improved navigation, enhanced data privacy and security, and instant promotions on the Mini Program.
CRM Merge contacts by WeChat OpenId
Privacy Auto-cleanup + new encryption
Promotions Live on property detail pages
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2025.04
Apr 1, 2025
feature
Rednote Mini Program support, WeChat Mini Program enhancements (consultant profiles & testimonials), and WeChat Pay integration via Globepay.
Rednote Mini Programs for overseas accounts
Payments WeChat Pay via Globepay
Trust Consultant profiles + testimonials
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2024.10
Oct 1, 2024
feature
New Admin Portal UI, beta release of AI bot on Mini Program, and beta release of SMS notifications for Chinese phone numbers.
Admin Portal New UI with VIVA AI
AI bot Beta — Mini Program assistant
SMS Beta — Chinese mobile numbers
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2024.08
Aug 1, 2024
update
New WeChat Mini Program performance reports, mini-program template upgrades, and a preview of upcoming features including SMS, AI bot, and new Admin Portal.
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2024.04
Apr 1, 2024
update
FAQ feature on Mini Program, Entrata integration, separate email templates per enquiry type, MFA reset, and strengthened invite user policies.
Mini Program FAQ self-help surface
Entrata Integration available
Security MFA reset + invite policies
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